Terms of service

ARTICLE 1 - ACCEPTANCE OF AGREEMENT

1.1 By checking the box presented at checkout stating "I agree to the Terms of Service (including the binding arbitration and class action waiver provisions) and Privacy Policy," each with a hyperlink to the full text of this document and the Privacy Policy, you acknowledge that you have had a reasonable opportunity to review, and that you agree to be bound by, this Terms of Service and the Privacy Policy in their entirety.

1.2 The checkbox referenced in Section 1.1 is presented in short form at checkout to preserve a clear and efficient purchasing experience. The brevity of the checkbox text does not limit, qualify, or reduce the binding effect of the full Terms of Service, which governs in the event of any inconsistency.

1.3 The checkbox shall remain unchecked by default and shall not be pre-selected. Completion of a purchase is not possible without the customer affirmatively selecting the checkbox.

1.4 If you do not agree to these Terms, you must not check the box and must not complete your purchase.

 

ARTICLE 2 - DEFINITIONS AND SCOPE

2.1 "Company" refers to Braeburn & Hope Omnimedia Incorporated, a corporation incorporated under the laws of British Columbia, Canada.

2.2 "Digital Products" refers to ebooks and audiobooks offered for sale on the Company's website, delivered in digital format, including works distributed via direct download and works distributed via third-party DRM delivery platforms including BookFunnel.

2.3 Video and audio courses ("Courses") are expressly excluded from the scope of Articles 3 and 4 of this Terms of Service and are governed by a separate license framework to be issued by the Company at a future date. Until such time, no Course-specific terms are incorporated herein.

2.4 "Customer," "you," and "your" refer to any individual or entity that purchases, accesses, or attempts to purchase a Digital Product from the Company.

 

ARTICLE 3 - SALE OF DIGITAL PRODUCTS; RESERVATION OF COPYRIGHT

3.1 Upon completion of a purchase, the Company sells to the Customer a single copy of the applicable Digital Product for the Customer's personal, non-commercial use. This is a sale of a copy, not a license to the underlying work.

3.2 Notwithstanding Section 3.1, the Company retains all copyright, title, and intellectual property rights in and to the underlying literary and audio work embodied in each Digital Product. The sale of a copy under Section 3.1 does not transfer, assign, or license any copyright, publishing right, derivative right, public performance right, or reproduction right in the underlying work.

3.3 The Customer may not reproduce, redistribute, resell, publicly perform, sublicense, or make available the Digital Product, in whole or in part, to any third party, whether for commercial gain or otherwise, except as permitted by applicable law (including fair dealing or fair use exceptions) or with the Company's prior written consent.

3.4 The Company reserves the right to use reasonable technical measures, including digital watermarking and access logging, to detect and deter unauthorized redistribution of Digital Products.

 

ARTICLE 4 - THIRD-PARTY DELIVERY PLATFORMS (BOOKFUNNEL)

4.1 Certain Digital Products, including audiobooks, are delivered and DRM-protected via BookFunnel or a functionally equivalent third-party delivery platform, accessible via web browser or a dedicated mobile application operated by that third party.

4.2 The Customer's use of any such third-party delivery platform is governed by that platform's own terms of service and privacy policy, which the Customer is responsible for reviewing independently. The Company is not a party to, and assumes no liability arising from, the third-party platform's own terms, outages, technical failures, or data handling practices.

4.3 The Company's liability, if any, with respect to a Digital Product delivered through a third-party platform is limited to defects in the underlying file provided by the Company to that platform, and does not extend to failures, interruptions, or errors originating from the third-party platform itself.

 


 

ARTICLE 5 - REFUND POLICY

5.1 Digital Products are delivered instantly upon purchase. Except as required by applicable law, all sales of Digital Products are final and non-refundable once the product has been accessed, downloaded, or delivered to the Customer's chosen delivery platform.

5.2 Nothing in this Article limits any non-waivable statutory refund or cancellation right available to the Customer under applicable consumer protection law in the Customer's jurisdiction of residence.

 

ARTICLE 6 - PRICING AND PAYMENT

6.1 All prices are listed in the currency displayed at checkout and are subject to change without notice prior to completion of purchase. The Company uses Shopify Payments and/or other third-party payment processors to process transactions; the Company does not store full payment card details.

 

ARTICLE 7 - WARRANTY DISCLAIMER

7.1 Except as expressly stated in this Agreement, the Digital Products are provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, to the maximum extent permitted by applicable law.

7.2 The Company does not warrant that access to Digital Products will be uninterrupted, timely, secure, or error-free.

 

ARTICLE 8 - LIMITATION OF LIABILITY

8.1 To the maximum extent permitted by applicable law, in no event shall the Company, its officers, directors, employees, or contractors be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from or related to the Customer's use of, or inability to use, any Digital Product, regardless of the legal theory under which such damages are sought, whether in contract, tort, strict liability, or otherwise, and even if the Company has been advised of the possibility of such damages.

8.2 The Company's total aggregate liability arising out of or relating to this Agreement shall not exceed the greater of (a) the total amount paid by the Customer to the Company in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred Canadian dollars (CAD $100).

8.3 Nothing in this Article shall be construed to exclude or limit liability for fraud, willful misconduct, gross negligence, or any other liability that cannot lawfully be excluded or limited under the applicable law of the Customer's jurisdiction of residence. Where any provision of this Article is held unenforceable as applied to a particular claim or jurisdiction, that provision shall be enforced to the maximum extent permitted in that jurisdiction, and the remainder of this Article shall remain in full force and effect.

 

ARTICLE 9 - INTELLECTUAL PROPERTY INDEMNIFICATION

9.1 The Company represents that it holds or has secured the necessary rights to sell each Digital Product offered on its website, including any third-party review, image, or media content incorporated with permission or under a rights-free license.

9.2 Nothing in this Article shall be construed as a warranty extending to any modification, unauthorized use, or use in combination with other materials not provided by the Company.

 

ARTICLE 10 - CUSTOMER INDEMNIFICATION

10.1 The Customer agrees to indemnify, defend, and hold harmless the Company and its officers, directors, and contractors from and against any claims, damages, losses, and expenses (including reasonable legal fees) arising from the Customer's breach of Article 3 (Sale of Digital Products; Reservation of Copyright) or unauthorized redistribution of any Digital Product.

 

ARTICLE 11 - ASSUMPTION OF RISK; FORCE MAJEURE

11.1 The Company shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including but not limited to acts of God, internet or hosting outages, third-party platform failures, payment processor failures, or governmental action.

 


ARTICLE 12 - ACCESSIBILITY STATEMENT

12.1 The Company is committed to providing a website that is accessible to the widest possible audience, in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as a voluntary and ongoing goal.

12.2 If the Customer encounters an accessibility barrier while using the Company's website, the Customer is encouraged to contact the Company at [accessibility contact email] so that the Company may investigate and address the issue.

12.3 This statement reflects the Company's ongoing, good-faith effort toward accessibility and does not constitute a warranty or representation of full conformance with any particular accessibility standard at all times.

 

ARTICLE 13 - ENDORSEMENTS AND TESTIMONIALS

13.1 Reviews displayed on the Company's website may be sourced from verified purchasers on third-party marketplaces, including Amazon, and are displayed with attribution to their original source where applicable.

13.2 Video testimonials displayed on the Company's website are used with the express permission of, and pursuant to compensation paid to, the content creators depicted. Any material connection between the Company and a content creator is disclosed in accordance with applicable advertising disclosure guidelines, including those of the U.S. Federal Trade Commission.

 

ARTICLE 14 - LIMITATION PERIOD

14.1 Any claim or cause of action arising out of or related to use of the website or a Digital Product must be filed within one (1) year after the claim or cause of action arose, or such shorter period as required by applicable law, or be forever barred, except where a longer period is required by non-waivable applicable law.

 

ARTICLE 15 - DISPUTE RESOLUTION

15.1 Canadian Residents

For Customers residing in Canada, any dispute arising out of or relating to this Agreement shall be subject to the exclusive jurisdiction of the courts of British Columbia, and this Agreement shall be governed by the laws of British Columbia and the federal laws of Canada applicable therein, without regard to conflict-of-law principles.

15.2 United States Residents - Binding Arbitration

For Customers residing in the United States, any dispute, claim, or controversy arising out of or relating to this Agreement or the breach thereof shall be resolved exclusively through binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court, except that either party may bring an individual action in small claims court for disputes within that court's jurisdiction.

15.3 Class Action Waiver

To the maximum extent permitted by applicable law, disputes shall be resolved on an individual basis only, and no Customer may bring or participate in any class, collective, or representative action against the Company.

15.4 Arbitration Opt-Out

A Customer residing in the United States may opt out of the arbitration and class action waiver provisions in Sections 15.2 and 15.3 by sending written notice to growth@braeburnhope.com within thirty (30) days of first accepting this Agreement. Opting out does not affect the enforceability of any other provision of this Agreement.

15.5 Fee-Shifting for Bad-Faith Claims

If an arbitrator or court of competent jurisdiction finds that a claim or defense asserted by either party was brought in bad faith or for an improper purpose, the arbitrator or court may award the prevailing party its reasonable legal fees and costs associated with that claim or defense. This provision applies reciprocally to both the Company and the Customer.

 

ARTICLE 16 - JURISDICTION-SPECIFIC SAVINGS PROVISION

16.1 The Company does not intend, and no provision of this Agreement shall be construed, to waive, limit, or disclaim any consumer right or protection that is non-waivable under the mandatory law of the Customer's jurisdiction of residence, including without limitation any applicable New Jersey, California, or other state consumer protection statute, or any BC or federal Canadian consumer protection statute.

16.2 Where a specific provision of this Agreement is determined by a court or arbitrator of competent jurisdiction to conflict with a non-waivable right under the Customer's jurisdiction of residence, that specific provision shall be modified to the minimum extent necessary to comply with such law, and all other provisions of this Agreement shall remain in full force and effect.

 

ARTICLE 17 - SEVERABILITY

17.1 If any provision of this Agreement is held to be invalid or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

 

ARTICLE 18 - ENTIRE AGREEMENT; AMENDMENT

18.1 This Agreement, together with the Company's Privacy Policy and Refund Policy, constitutes the entire agreement between the Customer and the Company regarding the subject matter herein and supersedes all prior agreements and understandings.

18.2 The Company reserves the right to amend this Agreement at any time by posting the revised terms on its website. Continued use of the website or purchase of Digital Products following such amendment constitutes acceptance of the revised terms.

 

ARTICLE 19 - CONTACT

19.1 Questions regarding this Agreement may be directed to growth@braeburnhope.com.