Privacy policy
This Privacy Policy sets forth the manner in which Braeburn & Hope Omnimedia Incorporated ("the Company," "we," "us," or "our"), a corporation duly incorporated under the laws of the Province of British Columbia, Canada, and operating the website located at godsgameplan.com (the "Site"), collects, uses, discloses, retains, and safeguards personal information belonging to visitors, users, and customers ("you" or "your") who access, browse, or purchase ebooks, audiobooks, and other digital products offered by the Company (collectively, the "Products"). This Privacy Policy addresses solely the handling of your personal information. Matters concerning your purchase, ownership, and permitted use of the Products are governed separately by the Company's Terms of Service, incorporated by reference where relevant.
ARTICLE 1 — GOVERNING FRAMEWORK AND ACCOUNTABILITY
The Company is subject to and operates in accordance with the Personal Information Protection Act of British Columbia and the federal Personal Information Protection and Electronic Documents Act of Canada. In recognition of the international scope of its customer base, the Company voluntarily extends comparable protections consistent with applicable United States federal and state privacy statutes, including the California Consumer Privacy Act as amended by the California Privacy Rights Act, and the comprehensive privacy statutes of Virginia, Colorado, Connecticut, Utah, and other states enacting similar frameworks, without conceding that such statutes independently govern the Company's operations except where required by law.
The Company has designated a Privacy Officer, identified by role rather than individual name, accountable for the Company's compliance with applicable privacy legislation. Inquiries, complaints, and requests concerning this Privacy Policy or the handling of personal information should be directed to the Privacy Officer at growth@braeburnhope.com. The Company will acknowledge and respond within thirty (30) days, consistent with the timelines prescribed under federal privacy legislation. Consistent with guidance issued by the Office of the Privacy Commissioner of Canada that contact information for privacy inquiries may be provided by electronic mail without requirement of a published mailing address, the Company designates its email contact above as the primary and sufficient method of reaching the Privacy Officer. A mailing address will be provided directly upon request where necessary for formal correspondence.
ARTICLE 2 — COLLECTION OF PERSONAL INFORMATION
The Company collects only such personal information as is reasonably necessary to fulfill orders, deliver Products, and operate its business, including: your name and email address; billing information; purchase history and Product engagement records; login credentials and access logs associated with any delivery platform; technical information including IP address, browser type, and device identifiers; and, where you have opted in, marketing engagement metrics. The Company does not store complete payment card information. The Company does not knowingly collect personal information from individuals below the applicable minimum age of consent in their jurisdiction.
ARTICLE 3 — SENSITIVE PERSONAL INFORMATION
The Company does not intentionally collect Sensitive Personal Information as defined under applicable law, including government identification numbers, precise geolocation, financial account credentials, or biometric identifiers, beyond what a third-party payment processor independently requires to process a transaction. Should Sensitive Personal Information be inadvertently collected, it will be used solely for the purpose for which it was necessarily obtained and will not be used to infer characteristics about you beyond that purpose.
ARTICLE 4 — PURPOSES OF COLLECTION AND USE
Personal information is used solely for: order fulfillment and Product delivery; customer support; transactional correspondence; where consented, promotional communications, revocable at any time; detection and deterrence of unauthorized redistribution of purchased Products, per Article 5; Site improvement analytics; and compliance with tax, accounting, and legal obligations. The Company does not use personal information for a materially different purpose without seeking renewed consent where required by law.
ARTICLE 5 — ACCESS AND ANTI-PIRACY DATA ASSOCIATED WITH PURCHASED PRODUCTS
Because ebooks and audiobooks are delivered as digital copies rather than tangible goods, the Company may record IP addresses, device identifiers, and access timestamps associated with your purchased copy, to detect and deter unauthorized redistribution. Where audiobooks are delivered through a third-party platform such as BookFunnel, that platform may independently collect usage data under its own privacy practices, identified to you at or before purchase. The scope of your rights and restrictions with respect to the purchased copy itself is governed by the Terms of Service.
ARTICLE 6 — SESSION ANALYTICS, CHAT, AND RECORDING TECHNOLOGIES
The Site may use analytics or support technologies that record aspects of your browsing session, including mouse movement, scroll behavior, page interaction, or chat transcripts, for the purpose of improving Site usability and customer support (collectively, "Session Technologies"). Where the Company deploys any Session Technology capable of recording your interactions with the Site, the Company will disclose the specific tool in use and, where required by applicable law, obtain your consent prior to activation. You may decline non-essential Session Technologies through the Site's cookie and tracking preference tool described in Article 8, without affecting your ability to complete a purchase.
Should the Company adopt an artificial-intelligence-assisted customer support tool (including a chatbot) that processes your personal information, the Company will identify the specific tool, the categories of personal information it processes, and whether outputs are reviewed by a human before affecting you. The Company does not currently use fully automated decision-making that produces a legal or similarly significant effect concerning you; should this change, the Company will update this Article to describe the logic involved and your right to request human review. The Company does not use your personal information to train any third-party artificial intelligence model without your express consent.
ARTICLE 7 — DISCLOSURE TO THIRD PARTIES
The Company discloses personal information to third-party service providers strictly to the extent necessary to operate its business, bound by contractual obligations of confidentiality and data protection no less protective than those described herein. Consistent with the principle that a business need disclose the categories, rather than the specific identity, of its internal service providers, the Company identifies the following functional categories of third-party processing: (i) An ecommerce hosting and checkout platform (Shopify Inc.), which hosts the Site and processes order, checkout, and payment-related information necessary to complete your transaction. The Company discloses that the Site is hosted by Shopify and that Shopify collects and processes your personal information in its capacity as a service provider, consistent with Shopify's own merchant disclosure requirements, (ii) Page-building and conversion-optimization software, used to design and operate storefront pages, which does not independently retain personal information beyond what is necessary for Site display and functionality, (iii) A review collection and display service, used to solicit and publish customer reviews; where you submit a review, your name (or a name you choose to display) and review content may be published publicly on the Site, (iv) An email marketing and customer relationship management platform, used to send transactional and, where you have opted in, promotional communications; you may withdraw consent to promotional use at any time via the unsubscribe mechanism in any such communication, (v) A third-party advertising and traffic acquisition service, used to deliver advertisements to prospective customers on external platforms, (vi) Advertising and analytics tools operated by Meta Platforms, Inc. ("Meta") and Google LLC ("Google"), used respectively for retargeting advertisements and measuring Site traffic and performance. Your interactions with the Site may be shared with Meta and Google in the form of advertising identifiers and event data, subject to their respective privacy policies and your ability to opt out as described in Article 8, (vii) Where deployed, an on-site behavioral analytics tool used to study aggregate visitor interaction with the Site for the purpose of usability and conversion improvements, as further described in Article 6, (viii) Where deployed, an artificial-intelligence-assisted customer support tool, as further described in Article 6.
The Company will identify a specific service provider by name in this Article only where required by applicable law, by the contractual terms of the provider itself (as is presently the case for Shopify, Meta, and Google), or upon your specific request to the Privacy Officer. The Company does not sell personal information for monetary consideration. In the preceding twelve (12) months, the categories of personal information disclosed for a business purpose, and any categories that may constitute a "sale" or "sharing" under California law (such as advertising identifiers shared with Meta or Google for retargeting), are as set forth in this Article and updated no less than annually.
Where the Company displays customer reviews sourced from external platforms rather than collected directly through the Site's own review tool, the Company will use reasonable efforts to avoid publishing the personal name or identifying details of the original reviewer without a lawful basis for republishing that individual's personal information for a new purpose.
ARTICLE 8 — COOKIES, TRACKING PREFERENCES, AND GLOBAL PRIVACY CONTROL
The Company employs cookies and similar technologies for essential Site operation, analytics, and advertising purposes. You may manage preferences through the Site's cookie management tool or your browser settings. The Company recognizes and will honor the Global Privacy Control signal and comparable browser-based opt-out preference signals as an expression of your intent to opt out of the sale or sharing of your personal information, where such signals are technically detectable, consistent with California regulatory requirements. Disabling non-essential cookies or activating an opt-out signal will not affect your ability to complete a purchase.
ARTICLE 9 — AUTOMATED PROFILING FOR ADVERTISING
The Company's use of advertising and analytics tools may involve profiling based on your Site activity and purchase history for the purpose of personalizing marketing communications and advertisements. This profiling does not produce a legal or similarly significant effect concerning you, such as denial of service or differential pricing based on protected characteristics. You may opt out of profiling for advertising purposes at any time through the mechanisms described in Article 8 or by contacting the Privacy Officer.
ARTICLE 10 — INTERNATIONAL SCOPE AND CROSS-BORDER TRANSFER
The Company operates from British Columbia, Canada, and serves customers worldwide, with a substantial concentration in the United States. Personal information may be transferred to, stored in, and processed within Canada, the United States, or other jurisdictions where the Company's service providers operate. This Policy applies to all visitors regardless of jurisdiction of residence. The Company does not specifically direct marketing at the European Union, United Kingdom, or other jurisdictions with distinct statutory regimes; where a visitor accesses the Site from such a jurisdiction, the general principles herein apply without prejudice to independently available statutory rights. Where information is transferred outside Canada, the Company requires its service providers to maintain safeguards comparable to Canadian standards, consistent with Office of the Privacy Commissioner of Canada guidance on transborder data flows.
ARTICLE 11 — DATA RETENTION
Personal information is retained only as long as reasonably necessary for the purposes described herein, or as required by tax, accounting, or legal obligations, typically six to seven years for transactional records. Access and anti-piracy data under Article 5 is retained for so long as reasonably necessary to detect and deter unauthorized redistribution.
ARTICLE 12 — YOUR PRIVACY RIGHTS
You may request access to, correction of, or deletion of personal information the Company holds concerning you, and may withdraw consent for marketing use at any time, subject to legal or contractual restrictions. You may lodge a complaint with the Office of the Information and Privacy Commissioner for British Columbia or the federal Office of the Privacy Commissioner of Canada. Residents of California, Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy statutes may exercise the rights of access, deletion, correction, opt-out of sale/sharing/targeted advertising, and freedom from discrimination for exercising these rights, as afforded under the applicable state law. Where a state's law requires an internal appeal mechanism for a denied rights request, the Company will provide written reasons for denial and a method to request reconsideration by a different designated reviewer within the Company. Requests should be directed to the Privacy Officer under Article 1.
ARTICLE 13 — SECURITY MEASURES AND BREACH NOTIFICATION
The Company implements administrative, technical, and physical safeguards commensurate with the sensitivity of personal information in its custody, including encrypted transmission and reliance on PCI-DSS-compliant payment processors. No method of transmission or storage can be guaranteed completely secure. In the event of a breach involving personal information under its control, the Company will notify affected individuals and applicable regulatory authorities as required under mandatory breach-reporting provisions of federal privacy legislation and applicable foreign breach-notification laws. The Company's liability for any such breach, to the extent within its reasonable control, is addressed under the general limitation of liability provisions of the Terms of Service.
ARTICLE 14 — RELATIONSHIP TO TERMS OF SERVICE
This Privacy Policy governs personal information only. Matters concerning ownership of purchased Products, warranty disclaimers, limitation of liability for product claims, indemnification, and dispute resolution are governed exclusively by the Terms of Service. In any conflict concerning data handling, this Privacy Policy governs; in any conflict concerning product ownership, licensing, or commercial dispute, the Terms of Service governs.
ARTICLE 15 — AMENDMENT
The Company may amend this Privacy Policy to reflect changes in data handling practices or applicable law. The date at the head of this Policy indicates its most recent revision. Material changes affecting previously collected personal information will be communicated by email or prominent Site notice before taking effect. The Company will review and, where necessary, update the disclosures in Articles 6, 7, 8, and 9 no less than annually to reflect current AI tools, Session Technologies, third-party providers, and advertising practices in use.
ARTICLE 16 — GOVERNING LAW
This Privacy Policy is governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of laws principles, notwithstanding the voluntary extension of rights herein in recognition of foreign statutory disclosure expectations.